All services provided in our store are provided by HALKALI MERKEZ MAH. ATLAS SK. NO: 6 IC DOOR NO: 2 KÜÇÜKÇEKMECE / İSTANBUL registered at WEGROUP FOREIGN TRADE JOINT STOCK COMPANY belongs to our company and is operated by our company.

 

Our company may collect personal data for various purposes. Below are stated how and in what way the collected personal data is collected, how and in what way this data is protected.

 

By filling out various forms and questionnaires on our membership or Store, some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business.

 

In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this choice can be changed in the account information section after logging in as a member, or they can notify them with the link in the information message they receive.

 

During the approval process carried out through our store or by e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

 

In order to identify the problems related to the system and to quickly resolve the problems or disputes that may arise regarding the service provided, our company records and uses the IP address of its members. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or its collaborators, outside the purposes and scope specified by the Membership Agreement.  Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used by our company and its collaborators in various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".

 

Our company undertakes to keep confidential information strictly private and confidential, to consider it as a confidentiality obligation, and to take all necessary measures and to show due diligence to ensure and maintain confidentiality, to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party.

 

CREDIT CARD SECURITY

 

Our company prioritizes the safety of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.

 

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This means that you are on a secure web page and all your information is encrypted and protected. This information is only used in connection with the sales process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and sent to the relevant bank for query. If the availability of the card is confirmed, shopping continues. Since no information about the card can be viewed or saved by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of the customers who order from our shopping sites for the first time to reach the supply and delivery stage, it is necessary to confirm the accuracy of the financial and address/telephone information first. In order to control this information, if necessary, the credit card holder customer or the relevant bank is contacted.

 

Only you can access and change all the information you provide while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, we act within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be cracked.

 

Internet shopping sites that have an information line or customer service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get healthier information about the reliability of the company that provides online shopping services.

 

Note: We recommend that you pay attention to the full address and phone number of the company on internet shopping sites.

 

If you are going to shop, make a note of all the phone / address information of the store where you bought the product before making your purchase. If you do not trust it, confirm it by phone before shopping. All information about our company and the location of the company are specified on all our online shopping sites belonging to our company.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

 

Your identity and credit card information, which you will send to us by credit card mail-order method, will be stored by our company according to the principle of confidentiality. This information is kept for 60 days against possible bank withdrawal objections from the credit card and then destroyed. In the event that any amount other than the price of the mail-order form approved by you that you will send to us in return for the price of the products you order is withdrawn from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

 

THIRD-PARTY WEBSITES AND APPS

 

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. The advertisements published on the site of our company are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third party websites.

 

EXCEPTIONAL CASES

 

In the limited cases stated below, our Company may disclose the information of users to third parties other than the provisions of this "Privacy Policy". These situations are limited in number;

 

1. To comply with the obligations imposed by the legal rules issued by the competent legal authority and in force such as Laws, Decree Laws, Regulations, etc.;

 

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with the users and to put them into practice;

 

3. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the competent administrative and judicial authority;

 

4. In cases where it is necessary to provide information to protect the rights or security of users.

 

EMAIL SECURITY

 

Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. The information contained in the emails may be visible to third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

 

BROWSER COOKIES

 

Our company can obtain information about the users who visit our store and the users' use of the website by using a technical communication file (Cookie-Cookie). These technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

 

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and dynamically generates advertisements and content from user pages specially designed for users. The technical communication file is not intended to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

 

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or by sending e-mails to users or by publishing it on its site. If the provisions of the Privacy Policy change, they will take effect on the date of publication.

You can send an e-mail to satis@wegroupco.com for any questions and suggestions regarding our privacy policy. You can reach us from the contact information of our company below.

 

Company Name: WEGROUP DIŞ TİCARET ANONİM ŞİRKETİ

Adres: Halkalı Merkez Neighborhood, Atlas St., No: 6, Apt: 2, Küçükçekmece, Istanbul 

Email: satis@wegroupco.com

Phone: +90 533 328 65 36

Fax: –