Upon Receiving Your Order

Before signing the delivery receipt, please check the package for any damage or issues. If there is any damage, missing items, or if the package seal is broken, do not sign any documents and request the courier to issue a damage report. Then, return the package to the courier. If you follow this procedure, we will immediately send you a replacement. We are not responsible for damaged or incomplete products if the package is accepted and signed for. Please report such issues as soon as possible by contacting us in writing at [email address]  or by phone at  *[phone number]* ,including your order number.

Customer Support

For any questions about your orders or product information, you can reach us from anywhere in Turkey at [phone number]  or submit a support request via our contact form.