Distance Sales Agreement
1.PARTIES
This Agreement is entered into between the following parties under the
terms and conditions set forth below.
A. 'BUYER' ; (hereinafter referred to as "BUYER" in the
contract)
B. 'SELLER' ; (hereinafter referred to as "SELLER" in the
contract)
NAME- SURNAME:
ADDRESS:
By accepting this contract, the BUYER accepts in advance that if he
approves the order subject to the contract, he will be under the obligation to
pay the price subject to the order and the specified additional fees such as
shipping fee and tax, if any, and that he has been informed about this.
2.DEFINITIONS
In the application and interpretation of this contract, the terms written
below shall refer to the written explanations opposite them.
MINISTER: The Minister of Customs and Trade,
MINISTRY: Ministry of Customs and Trade,
LAW: Law No. 6502 on Consumer Protection,
REGULATION: Regulation on Distance Contracts (RG: 27.11.2014 / 29188)
SERVICE: The subject of any consumer transaction other than the provision
of goods made or promised to be made in return for a fee or benefit,
SELLER: A company that offers goods to the consumer within the scope of
its commercial or professional activities or acts on behalf of or on behalf of
the supplier of goods,
BUYER: A natural or legal person who acquires, uses or benefits from a
good or service for commercial or non-professional purposes,
SITE: The website of the SELLER,
ORDERER: A real or legal person who requests a good or service through
the website of the SELLER,
PARTIES: SELLER and BUYER,
CONTRACT: This contract concluded between the SELLER and the BUYER,
GOODS: It refers to the movable goods subject to shopping and software,
audio, video and similar intangible goods prepared for use in electronic
environment.
TOPIC 3
This Agreement regulates the rights and obligations of the parties in
accordance with the provisions of the Law No. 6502 on the Protection of the
Consumer and the Regulation on Distance Contracts regarding the sale and
delivery of the product, the qualifications and sales price of which are
specified below, which the BUYER has ordered electronically through the website
of the SELLER.
The prices listed and announced on the site are the sales price.
Advertised prices and promises are valid until updated and changed. Prices
announced for a period of time are valid until the end of the specified period.
4. SELLER INFORMATION
Title
Address
Phone
Fax
Email
5. BUYER INFORMATION
Person to be delivered
Shipping Address
Phone
Fax
Email/username
6. ORDER PLACER INFORMATION
Name/Surname/Title
Address
Phone
Fax
Email/username
7. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE CONTRACT
1. The basic features (type, quantity, brand/model, color, number) of the
Goods/Products/Products/Services are published on the website of the SELLER. If
a campaign has been organized by the seller, you can examine the basic features
of the relevant product during the campaign. It is valid until the campaign
date.
7.2. The prices listed and advertised on the site are the selling price.
Advertised prices and promises are valid until updated and changed. Prices
announced for a period of time are valid until the end of the specified period.
7.3. The sales price of the goods or services subject to the contract,
including all taxes, is shown below.
Product DescriptionPcsUnit PriceSubtotal
(VAT included)
Shipping Amount
Sum:
Payment Method and Plan
Shipping Address
Person to be delivered
Billing Address
Order Date
Date of delivery
Method of delivery
7.4. The shipping fee, which is the product shipment cost, will be paid
by the BUYER.
8. BILLING INFORMATION
Name/Surname/Title
Address
Phone
Fax
Email/username
Invoice delivery: The invoice is sent to the invoice address at the time
of order delivery along with the order
will be delivered.
9. GENERAL PROVISIONS
9.1. The BUYER accepts, declares and undertakes that he/she has read and
informed the basic qualifications of the product subject to the contract, the
sales price and payment method and the preliminary information regarding the
delivery on the website of the SELLER, and that he/she has given the necessary
confirmation electronically. BUYER's; It accepts, declares and undertakes that
it has obtained the address to be given to the BUYER by the SELLER, the basic
features of the ordered products, the price of the products including taxes,
payment and delivery information accurately and completely, before the
establishment of the distance sales contract.
9.2. Each product subject to the contract is delivered to the BUYER or
the person and/or organization at the address indicated by the BUYER within the
period specified in the preliminary information section on the website,
depending on the distance of the BUYER's place of residence, provided that it
does not exceed the legal period of 30 days. If the product cannot be delivered
to the BUYER within this period, the BUYER reserves the right to terminate the
contract.
9.3. The SELLER undertakes to deliver the product subject to the contract
in full, in accordance with the qualifications specified in the order, and with
warranty documents, user manuals, if any, information and documents required by
the work, to perform the work in accordance with the requirements of the legal
legislation, free from all kinds of defects, in accordance with the standards,
within the principles of accuracy and honesty, to maintain and increase the
quality of service, to show the necessary attention and care during the
performance of the work, accepts,
declares and undertakes to act with prudence and foresight.
9.4. The SELLER may supply a different product of equal quality and price
by informing the BUYER and obtaining his explicit consent before the expiry of
the contractual performance obligation.
9.5. If the SELLER fails to fulfill its contractual obligations in the
event that the fulfillment of the product or service subject to the order
becomes impossible, it accepts, declares and undertakes that it will notify the
consumer in writing within 3 days from the date of learning of this situation
and return the total price to the BUYER within 14 days.
9.6. The BUYER accepts, declares and undertakes that he/she will confirm
this Agreement electronically for the delivery of the product subject to the
Contract, and that if the price of the product subject to the contract is not
paid and/or canceled in the bank records for any reason, the SELLER's
obligation to deliver the product subject to the contract will be terminated.
9.7. The BUYER accepts, declares and undertakes that if the price of the
product subject to the contract is not paid to the SELLER by the relevant bank
or financial institution as a result of the unfair use of the BUYER's credit
card by unauthorized persons after the delivery of the product subject to the
contract to the BUYER or the person and/or organization at the address
indicated by the BUYER, the BUYER accepts, declares and undertakes that he will
return the product subject to the contract to the SELLER within 3 days at the
expense of the SELLER.
9.8. If the SELLER cannot deliver the product subject to the contract
within the time limit due to force majeure situations such as the occurrence of
unforeseen and delaying situations that prevent and/or delay the fulfillment of
the obligations of the parties, the SELLER accepts, declares and undertakes
that he will notify the BUYER of the situation. The BUYER also has the right to
request from the SELLER the cancellation of the order, the replacement of the
product subject to the contract with its precedent, if any, and/or the
postponement of the delivery time until the obstructive situation disappears.
In the event that the order is canceled by the BUYER, the amount of the product
is paid to him in cash and in full within 14 days for the payments made by the
BUYER in cash. For payments made by the BUYER by credit card, the product
amount is returned to the relevant bank within 14 days after the order is
canceled by the BUYER. The BUYER accepts, declares and undertakes that the
average process of reflecting the amount returned by the SELLER to the credit
card to the BUYER's account by the bank may take 2 to 3 weeks, and that the
BUYER cannot hold the SELLER responsible for possible delays, since the
reflection of this amount on the BUYER's accounts after the return of this
amount to the bank is entirely related to the bank transaction process.
9.9. The SELLER reserves the right to contact the BUYER via the address,
email address, landline and mobile phone numbers, and other communication
details provided in the registration form or updated later by the BUYER, for
purposes such as correspondence, email, SMS, phone calls, marketing,
notifications, and other communications. By accepting this agreement, the BUYER
acknowledges and agrees that the SELLER may conduct the aforementioned
communication activities.
9.10. The BUYER will inspect the goods/services subject to the contract
before receiving them; It will not receive damaged and defective goods/services
such as dents, broken, torn packaging, etc., from the cargo company. The
goods/services received will be deemed to be undamaged and intact. The
obligation to carefully protect the goods/services after delivery belongs to
the BUYER. If the right of withdrawal is to be exercised, the goods/services
should not be used. The invoice must be returned.
9.11. In the event that the BUYER and the credit card holder used during
the order are not the same person, or if a security vulnerability is detected
regarding the credit card used in the order before the delivery of the product
to the BUYER, the SELLER may request the BUYER to submit the identity and
contact information of the credit card holder, the statement of the credit card
used in the order for the previous month, or the letter from the card holder's
bank stating that the credit card belongs to him. The order will be frozen
until the BUYER provides the information/documents subject to the request, and
if the aforementioned requests are not met within 24 hours, the SELLER has the
right to cancel the order.
9.12. The BUYER declares and undertakes that the personal and other
information provided while subscribing to the SELLER's website is truthful, and
that the SELLER will indemnify all damages incurred due to the untruthfulness
of this information, immediately, in cash and in full, upon the first
notification of the SELLER.
9.13. The BUYER agrees and undertakes from the beginning not to comply
with the provisions of the legal regulations and not to violate them while
using the website of the SELLER. Otherwise, all legal and penal liabilities
that may arise will bind the BUYER completely and exclusively.
9.14. The BUYER may not use the SELLER's website in any way that disrupts
public order, violates public morality, disturbs and harasses others, for an
unlawful purpose, and violates the material and moral rights of others. In
addition, the member cannot engage in activities (spam, virus, trojan horse,
etc.) that prevent or make it difficult for others to use the services.
9.15. Links to other websites and/or other content owned and/or operated
by other third parties that are not under the control of the SELLER and/or
other third parties may be provided through the SELLER's website. These links
are placed for the purpose of providing ease of orientation to the BUYER and do
not support any website or the person operating that site and do not constitute
any guarantee for the information contained in the linked website.
9.16. The member who violates one or more of the articles listed in this
agreement is personally liable for this violation criminally and legally and
will keep the SELLER free from the legal and penal consequences of these
violations. In addition; In the event that the incident is transferred to the
legal field due to this violation, the SELLER reserves the right to claim
compensation against the member for non-compliance with the membership
agreement.
10. RIGHT OF WITHDRAWAL
10.1. For distance contracts concerning the sale of goods,
the BUYER has the right to withdraw from the contract by rejecting the product
without any legal or penal liability and without providing any justification,
provided that the SELLER is notified within 14 (fourteen) days from the
delivery date of the product to the BUYER or the person/entity specified by the
BUYER. For distance contracts related to the provision of services, this period
begins on the date the contract is signed.In service contracts where the
performance of the service begins with the consumer's consent before the
expiration of the withdrawal period, the right of withdrawal cannot be
exercised.The costs incurred due to the exercise of the right of withdrawal
shall be borne by the SELLER. By accepting this contract, the BUYER
acknowledges and agrees that they have been informed about their right of
withdrawal.
10.2. In order to exercise the right of withdrawal, a written
notification must be made to the SELLER by registered mail, fax or e-mail
within 14 (fourteen) days and the product must not be used within the framework
of the provisions of the "Products for which the Right of Withdrawal
cannot be used" regulated in this contract. In the event that this right
is exercised,
a) The invoice of the product delivered to the 3rd party or the BUYER,
(If the invoice of the product to be returned is corporate, it must be sent
together with the return invoice issued by the institution when returning.
Order returns whose invoices are issued on behalf of the institutions will not
be completed unless the RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged,
together with their box, packaging, standard accessories, if any.
d) The SELLER is obliged to return the total price and the documents that
put the BUYER under debt to the BUYER within 10 days at the latest from the
receipt of the withdrawal notification and to return the goods within 20 days.
e) If there is a decrease in the value of the goods due to a reason
caused by the BUYER's fault or if the return becomes impossible, the BUYER is
obliged to compensate the SELLER's damages in proportion to his fault. However,
the BUYER is not responsible for the changes and deteriorations that occur due
to the proper use of the goods or products within the right of withdrawal
period.
f) In the event that the campaign limit amount issued by the SELLER falls
below due to the exercise of the right of withdrawal, the discount amount used
within the scope of the campaign is canceled.
11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Underwear bottoms, swimwear and bikini bottoms, make-up materials,
disposable products, goods that are in danger of perishing quickly or are
likely to expire, which are prepared in line with the BUYER's request or
clearly personal needs and are not suitable for return, products that are not
suitable for health and hygiene to be returned if their packaging is opened by
the BUYER after they are delivered to the BUYER, products that are mixed with other products
after delivery and cannot be separated due to their nature, Goods related to
periodicals such as newspapers and magazines, except for those provided under
the subscription agreement, Services performed instantly in the electronic
environment or intangible goods delivered instantly to the consumer, and audio
or video recordings, books, digital content, software programs, data recording
and data storage devices, computer consumables,
If the package has been opened by the BUYER, it is not possible to
return it in accordance with the Regulation. In addition, it is not possible to
exercise the right of withdrawal for the services that have been started with
the approval of the consumer before the expiry of the right of withdrawal
period, in accordance with the Regulation.
Cosmetics and personal care products, underwear products, swimwear,
bikinis, books, copyable software and programs, DVDS, VCDs, CDs and cassettes
and stationery consumables (toner, cartridge, ribbon, etc.) must be unopened,
untested, intact and unused in order to be returned.
12. DEFAULT AND LEGAL CONSEQUENCES
The BUYER accepts, declares and undertakes that he/she will pay interest
and be liable to the bank within the framework of the credit card agreement
between the cardholder and the bank in case of default in the event that he/she
makes the payment transactions by credit card. In this case, the relevant bank
may take legal action; may request the costs and attorney's fees to be incurred
from the BUYER, and in case of default of the BUYER due to the BUYER's debt,
the BUYER accepts, declares and undertakes that he will pay the damage and loss
incurred by the SELLER due to the delayed performance of the debt
13. AUTHORIZED COURT
In disputes arising from this contract, complaints and objections shall
be submitted to the consumer arbitration committee or the consumer court
located in the BUYER's place of residence or where the consumer transaction was
conducted, within the monetary limits specified in the relevant legislation.
Details regarding the monetary limits are as follows:
Effective as of 01/01/2017, the value of the applications to be made to
the consumer arbitration committees for the year 2017 is:
a) District consumer arbitration committees in disputes below 2,400 (two
thousand four hundred) Turkish Liras,
b) Provincial consumer arbitration committees in disputes between 2,400
(two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred
and ten) Turkish Liras in provinces with metropolitan status,
c) Provincial consumer arbitration committees in disputes below 3,610
(three thousand six hundred and ten) Turkish Liras in the centers of provinces
that do not have metropolitan status,
d) Provincial consumer arbitration committees have been appointed in
disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610
(three thousand six hundred and ten) Turkish Liras in the districts of the
provinces that do not have metropolitan status.
This Agreement is made for commercial purposes.
14. ENFORCEMENT
When the BUYER makes the payment for the order placed on the Site, he is
deemed to have accepted all the terms of this contract. The SELLER is obliged
to make the necessary software arrangements in order to obtain confirmation
that this contract has been read and accepted by the BUYER on the site before
the order is realized.
VENDOR:
BUYER:
DATE: